On-demand Workshops

3Summits provides workshops which explore certain subjects in an interactive approach aiming at developing a specific skill or technique. These training solutions usually extend over one to two days, by which participants can develop hands-on knowledge about the subject, in a concise period, which plays a fundamental role in their personal development plans. The workshop topics are specifically chosen to meet the common needs of individuals and organizations.

The following section shows the list of topics we offer, please note that the duration and content can be changed for corporations based on their needs and number of attendees.

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Complete List of Workshops

Interested in any of these topics? Click the button below for us to contact you once a training is scheduled.

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Budgeting and Forecasting

  • Forecasting and Target Setting

    Many businesses often fail to set accurate sales targets. A common method is to simply look at the previous year’s revenue and add what appears to be a reasonable rate of growth. However, this does not take into consideration any changing variables such a market volatility, a new product line, or expand into a new geography, and therefore can lead to an unreasonable, unattainable figure.

  • Forecasting and Budgeting

    Forecasting and budgeting are essential disciplines for a business to grow and survive in today’s dynamic environment. This workshop will allow participants to explore different forecasting and trending methods. It will also provide them with the necessary techniques and confidence to effectively manage and control their budget and reduce risk in decision making and recommendations through qualitative and quantitative analysis.

Business Skills

  • Microsoft Office Software (Word, Excel, PowerPoint, Outlook, Access…)

    This includes several workshops, each pertaining to one Microsoft Office Software. In each workshop, participants will learn the skills and tools needed to demonstrate the correct application and take full advantage of the Software’s features. The Software environment will be explained along with the methods of completing independent tasks using the basic and powerful features of the Software.

  • Customer Service

    This workshop explains the importance of customer standards and how they affect the customer’s experience. By learning how to think in a customer-centric way, attendees will learn how to effectively manage their relations with customers in order to deliver exceptional value to today’s customers; by properly welcoming them, dealing with a demanding or difficult client and finding the right way to communicate. The goal in mind is to satisfy your customers in order to ultimately retain them.

  • Business Writing

    This workshop highlights the best practices to write clear, effective professional letters, e-mails, reports and other business documents. The workshop also discusses what you should and should not do when preparing any business written communication. Common errors will be discussed along with how they can be avoided. By the end of the workshop, attendees will learn a structured approach to get the essential writing skills that they need in order to communicate clearly and confidently in what they write on the job.

Coaching

  • Coaching the Coach

    Every individual can reach higher levels of performance, including the average and best performers. What individuals need is a manager who can coach: someone who can routinely observe, assess, and interact in ways that develop and maximize their individual effectiveness. This workshop will help managers challenge their best performers into better results, integrate coaching into their daily interaction with people, and raise their potential and level of performance and get the most out of their team.

  • Coaching

    This workshop will allow participants to identify the values and priorities in life, after which they will learn how to craft a plan and develop practices to move forward in their lives, to attain both their personal and professional goals. It will help leave attendees with tools and actions that can make them surpass their limitations to improve the quality of their lives and stay fulfilled throughout.

Conflict Management and Negotiation

  • Advanced Negotiation and Communication Skills

    This "must-take” seminar is a complete psycho-commercial based and applied training program of "Negotiation skills & Gimmicks” actually used in modern and traditional trade dealing with sales, retail, distribution and services industries. It aims at helping attendees understand their personalities and those of their interlocutors and accordingly build chemistry to successfully plan, prepare and conduct the face-to-face negotiation "game” that yield to signing win / win commercial agreements / understandings. Attendees will learn different gimmicks, closing techniques and learn various types of discounts & allowances used to enhance their sales & marketing bargaining power, whether being a buyer or a seller.

  • Strategic Negotiation

    This workshop will provide your team with the tools necessary to prepare for, engage in, and gain the greatest value possible from any negotiation. Through a combination of interactive lectures, and skill-building exercises, you learn how to negotiate strategically and build long-term value for yourself and your organization. Participants will learn how to frame issues, build trust, and recognize opportunities while being able to analyze their options, recognize their alternative to a negotiated agreement (BATNA), and know when to walk away.

  • Negotiation and Conflict Management

    This workshop will allow attendees to understand the underlying causes of conflict and identify ways to develop flexible responses to personal and professional conflicts. Attendees will also practice applying models, techniques and strategies to manage their interpersonal communication behaviors in conflict situations. The attendees will also learn negotiation styles by developing the necessary skills and techniques required to negotiate.

Human Resources

  • Human Resources Excellence

    Managing the human resources function in an organization requires the use of many skills, including the ability to manage yourself and others and the ability to make informed decisions and solve problems effectively. This Program will enable human resources professionals to develop critical skills within the main functions of HR: resourcing, service delivery, performance management, learning and development, and reward.

  • Successful Interviewing and Recruitment

    This training is essential for any manager having the responsibility of interviewing and recruiting potential job candidates. It guides participants on how to structure the interview, spot exceptional candidates and hire only the best who will add value to their business. The workshop offers participants the practical skills of successful interviewing and effective recruitment.

  • Performance Management

    The process of Performance Management allows managers and supervisors to use tools and processes to enable staff to do their best work. This workshop is designed to give an overview of the guidelines and tools to support managers in effectively reviewing and managing the performance of their employees. This is accomplished by setting and communicating of clear goals and objectives, ensuring that the employees have the training and development needed to effectively do their jobs, providing ongoing feedback and coaching, which should be accompanied by evaluating their progress through periodic performance reviews.

  • HR for non-HR managers

    As managers, it is essential that they be aware of the importance and challenge for an organization to attract, recruit, develop, motivate and retain its people. In this workshop, participants will acquire the importance of HR from a strategic perspective, learn how HR planning and organization planning are interlinked in addition to learning the core components of the employee lifecycle including Job Analysis and Descriptions, Recruitment and Selection, Training and Development, Performance Management, Remuneration and Compensation

  • Human Capital Management

    In this workshop presents the latest trends in the human resource field and the changing role of the human resource professional. Attendees will gain an understanding of the importance of HR from a strategic perspective. Moreover, this workshop will walk you through the hiring process, from performing a skills inventory to conducting the interview; discuss orientation; and cover some issues that arise after the hiring process (such as diversity issues, compensation, and discipline).

Interpersonal Skills and Self Development

  • Self-Motivation

    This workshop differentiates between external and internal motivation with emphasis on how one can fuel the flames of self-motivation. It sheds the light on the secret of highly successful people by being persistent, believing in themselves, and self-motivated to determine successful outcomes. The workshop stresses the importance of having a "mission”, "vision”, "personal branding”, and "SMART goal setting”. Through reflecting on their values, participants will get insights on primary drivers that are propelling enough to take small actions that lead to massive results. A powerful demonstration challenging hesitation & effecting positive change will empower participants to become truly unstoppable in thriving on personal and professional levels. Tips on how to keep self-motivated and remain active to succeed are provided.

  • Public Speaking

    The workshop is designed to help attendees become more confident and comfortable when articulating their thoughts. It will allow them to develop the skills needed to overcome their fear of public speaking and help them speak and express themselves in a clear and organized manner in front of groups of people.

  • Performing under Pressure

    By understanding what stress is and what their own sources of pressure are, attendees will be able to develop action plans for reducing stress when situations are intense. By the end of this workshop, they will build a foundation upon which to make healthier lifestyle choices and develop techniques to help increase levels of self-motivation.

  • Communication Skills

    This workshop will allow attendees to develop effective verbal and written communication skills and will enable them to communicate with precision and clarity in a concise and interesting manner. Attendees will be better able to influence others and convince customers by building better professional relationships.

  • Attitudes and Mindset

    This training highlights the importance of attitude in our daily life from the business and personal point of view. Attendees will learn what attitude is, its importance in achieving goals in addition to understanding the innate tools for developing a positive attitude and a winning mindset. By the end of the training, participants will be able to have a better focus in their daily work & better communicate with others by applying new strategies to regain PMA (positive mental attitude).

  • Emotional Intelligence

    This workshop will help attendees to better understand how emotions impact our daily lives, our happiness and our well-being. They will grasp the importance of understanding their own emotions and how they are impacting their self-acceptance, their relationships and their decisions. Through this workshop they will learn some simple ways by which they can gain more understanding of their emotions in order to start managing them better. They will also learn the main aspects of building strong trustworthy relationships and good decision making.

Management and Leadership

  • Team Building

    Acknowledging the benefits of good group dynamics can increase business efficiency and decrease the amount of time lost as a result of both conflict and stress. As such, this workshop explains how groups operate and helps new or already established teams collaborate in a more confident and effective manner. Delegates will be able to analyze areas for self-improvement within the team members and help non-team players to join their team.

  • Assertive Skills for Managers

    In a competitive environment, ordinary managerial and supervisory styles are not optimal to make organizations survive! This workshop will equip the managers with the basic tools to manage the evolving requirements associated with their positions. It will also provide them with the tools they should have in order to lead a high performing team under pressure and maintain momentum in their work environment.

Supply Chain and Operations Management

  • Logistics & Supply Chain Management

    This workshop presents the major building blocks, major functions & major business processes in the Supply Chain networks. It will also serve to evaluate strategic alliances for logistics and retailer-supplier relationships. It highlights the processes for partnerships, such as vendor evaluation & development as well as the vendor relationship negotiation models. Outsourcing, being also part of SC, attendee will get to know its benefits and risks.

Sales

  • Selling Skills

    To be a successful sales representative, mastering how to sell is a must. This comprehensive workshop, introduces traditional and modern selling techniques and prepares the delegates for a variety of sales environments. Psychology is one of the main components of this workshop. There is an emphasis on customer loyalty which is responsible for most sales and long term profitability of any business.

Regulatory Affairs

  • Regulatory Affairs - MENA

    This workshop will provide comprehensive knowledge of regulatory affairs practices in the pharmaceutical industry, focusing on filling requirements and detailing review processes and registration strategies. The workshop will cover current registration guidelines for new drug application, variations, packaging and labeling, as well as insights on regulatory best practices.

Design Thinking and Intrapreneurship

  • Design Thinking and Intrapreneurship

    This workshop-based course aims to train managers on being innovative in their organization. The participants will go through the process of design thinking. They will use all the elements of the design thinking process to come up with a suitable solution for their problem and test it... Moreover, the participants will be exposed to the concepts of intrapreneurship and social entrepreneurship and will gain practical skills in intrapreneurship that they can use to innovate within their organization.

Indoor Sales in Modern Retail - Great Service Comes from the Heart

  • Indoor Sales in Modern Retail

    This workshop is a complete Sales-based training program that aims at showing attendees from Sales people and Customer Service, through role plays and groups interaction, how to sell, serve, satisfy and retain their customers in a highly competitive environments. Attendees can benefit from this workshop in knowing their customers, learning selling techniques, communication skills, and modern Customer Service techniques.

  • Indoor Sales in Modern Retail

    This workshop is a complete Sales-based training program that aims at showing attendees from Sales people and Customer Service, through role plays and groups interaction, how to sell, serve, satisfy and retain their customers in a highly competitive environments. Attendees can benefit from this workshop in knowing their customers, learning selling techniques, communication skills, and modern Customer Service techniques.

Strategic Negotiation

  • Strategic Negotiation

    Maximizing value is at the core of every effective negotiation. In daily interactions from the home to the boardroom, negotiation is an art necessary for gaining value. An effective negotiator is able to maximize and sustain value for all parties at the table: not only ensuring a win for his/her own organization but also building long-term relations. 3Summits’ Strategic Negotiation workshop will provide your team with the tools necessary to prepare for, engage in, and gain the greatest value possible from any negotiation. Through a combination of interactive lectures, negotiation role-plays and simulations, and skill-building exercises, you learn how to negotiate strategically and build long-term value for yourself and your organization.

The Middle Manager Management Skills

  • The Middle Manager

    This workshop helps Middle Managers and first timers understand the concept of “management” and “organization” through learning best practices in managing information, establishing control process, using organizational strategies and decision making, practicing effective communication, becoming familiar with the control and delegation process, building a team, and leading with impact This workshop involves real case studies and live examples.

Leading with Impact

  • Leading with Impact

    In day 1 of this program, participants will become more empowered to be masters of their own psychology to deal with life’s hardship & stressful situations. The workshop blends information on managing negative stressful states with practice of easy to use techniques to becoming more “mentally tough”. It is like an “emotional fitness class” that is taught no where else. Participants will learn how to shift from being grumpy to happy, from tensed to relaxed, and from awkward to confident. By the end of the day, participants will be armed with a variety of tools to use topped up by the “success formula” to making positive changes within themselves & at the workplace.

Optimizing Sales Effectiveness

  • Optimizing Sales Effectiveness

    In General, Optimizing Sales Effectiveness is catered to meet the variable needs of different industries. However, this course is offered now exclusively to the pharmaceutical industry as part of Business Management Program. The participants will learn how to plan and manage their time and territory through handling work effectively, prioritizing visits and dealing with interruptions. Participants will be able to identify the real problem when facing challenges and come up with potential innovative actions to make the right decision and obtain the best results.

Team Building and Leadership

  • Team Building and Leadership

    In General, Team Building and Leadership course is catered to meet the variable needs of different industries. However, this course is offered now exclusively to the pharmaceutical industry as part of Business Management Program. This course teaches how to adopt a situational leadership style by discovering techniques on how to be assertive communicators that results in heightened performance and improved productivity.

Mastering Pharmaceutical Marketing Tactics

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