What makes leaders great? Is it their courage? Their business acumen? Their expert knowledge? Their ability to organize? Truly great leaders have a specific blend of skills. But, they also possess something else; certain characteristics which are harder to define. If you're in a leadership role, then you've likely wondered how you can move to that "next level," going from good to great leadership. In this workshop, we'll examine "The five levels of Leadership" – a key idea that helps you do this. We'll explore what it takes to achieve greatness as a leader, and we'll discuss strategies that you can use to move up to this top level of leadership to move up to this top level of leadership.

This workshop provides Executives and Managers with the necessary skills to be an effective negotiator and to constructively manage conflict both within organization and with partners and clients. The delegates will learn to recognize their own negotiation styles and conflict modes, as well as those of others they deal with on a daily basis. Further, they will be equipped with the tools and strategies necessary for dealing with daily business interactions and with difficult people, alleviating their concerns, and neutralizing contentious situations.

Coaching is the new approach for enhancing individual performance.

In a fast paced economy, managers / leaders are expected to apply a coaching attitude in developing their team members.

Coaching requires new sets of skills for managers, as planning, and decision making should be left to the coachee to make, while the coach merely acts as a catalyst and a facilitator.

Chaos is becoming part of many organizations' reality. In this fast-paced workshop, participants will learn how to leverage a variety of easy-to-use tools and techniques to alleviate, clarify, and eliminate "controllable” chaos. They will discover how to apply these tools to their situation, develop a solid action plan to keep their head above water, make immediate improvements, and achieve measurable results.